In order to ensure trustworthiness in its partner ecosystem, Microsoft may conduct additional background check on your organization. For further assistance, go to your profile page for MPN, CSP, or Developer to upload additional proofs through the interactive account verification experience.Īdditional Due Diligence confirms the trustworthiness of the enrolling company in the Microsoft partner ecosystem. Microsoft uses this documentation to verify that the company is authorized to do business under that name, and that it is located at the address provided. ![]() Documentation could be a business registration, tax registration certificate, or a receipt from the company's home country/region, municipality, or questionnaires to be completed. Microsoft asks the primary contact (normally your Global or Account admin) to provide official documentation. If appropriate, select the match found in external data sources (external company databases, such as Dun & Bradstreet (DUNS ID) or state registry). They must match your formal company business registration records exactly. For further assistance, go to your profile page for MPN, CSP, or Developer to upload additional proofs through the interactive account verification experience.īusiness verification confirms that the enrolling company is a legitimate business entity and at the stated address.Ĭonfirm that the company name and address in your Legal business profile have no spelling errors or abbreviations. ![]() If employment verification is rejected, the primary contact (normally your Global or Account Admin) must provide documentation confirming the contact's email domain is under the ownership of their employer. For further assistance, create a support ticket.Įmployment verification confirms your primary contact is an employee of the enrolling company and that the company owns the domain of the email address provided. Be sure to flag email from as a "safe" domain, and check junk email folders. Go to your profile page for MPN, CSP, or Developer, and select Resend verification email. (For example, you don't receive the email ownership verification email message within one business day, you can ask us to send the email again. Do not use a personal email address not associated with the company domain and avoid using a tenant user credential not associated with email. The primary contact email address must be a work account that is monitored and can send/receive email. What is verified and how to respond Type of verificationĮmail ownership verifies that the primary contact (primary email) address is valid. If more than five days have passed, you can contact support for assistance. Post questions, follow discussions and share your knowledge in the Community.Verification usually takes 3-5 business days. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. ![]() To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. If you're still having problems with signing in, see When you can't sign in to your Microsoft account. By entering the characters as shown, you prove that you're a human and not an automated program. You can listen to an audio file that states the characters if you prefer. When you click the verification link, you're asked to type a series of random characters as shown in a picture. If you're prompted to verify your account when you try to send an email message from, it is because we are trying to protect your account. will occasionally prompt you to verify your account, just to make sure you're still you and your account hasn't been compromised by spammers.
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